Paid

Smarts Monitoring and Fault Analysis for Optical and IP Networks

Purpose

Smarts enables integrated monitoring and root cause analysis across IP and optical transport networks, emphasizing automation, cross-domain correlation, and business impact visibility.

Key Concepts

1. Automated Fault Analysis and Root Cause Identification

Smarts provides automated, model-driven analysis to pinpoint service-affecting problems in real time.
Reduces Mean Time to Identify (MTTI) and Mean Time to Resolution (MTTR) by up to 67%.
Allows prioritization based on business impact.

2. Cross-Domain Correlation

Links events across optical, IP, and application layers.
Correlates incidents between WDM, SDH, PDH, MPLS, L2/L3, and application services.
Supports multi-vendor topologies (Huawei, Nokia/ALU, Transmode, Infinera, Ciena, Cisco).

3. Centralized Service Assurance

Single management console integrates IP, Optical, and Service Assurance Managers.
Includes modules for Performance, SLA, and Event Management.
Supports open integration via SNMP, Syslog, XML, WebService, REST, Corba, etc.

Optical Transport Manager (OTM)

Models physical and logical topology (network elements, ports, links, client circuits).
Performs optical root cause analysis across layers (WDM/OTN/SDH/PDH).
Enables cross-domain correlation between optical and IP faults.

Architecture Overview

Service Assurance Manager aggregates data and provides a unified view.
OTM-NG handles optical topology and correlation.
IP Manager and OTM-XD provide IP-to-Optical cross-domain modeling.
Wingu delivered several adapters to diffrent Vendor technologies:
ALU1350/Nokia NFM-T
Huwei U2000
Transmode/Infinera TNMP
Ciena MCP
Cisco EPNM

Features

Fault Management and Root Cause Analysis for multivendor Optical and IP networks

• Root Cause Analysis
• Cross-Domain
• Smarts
• Optical Networks
• Dx NetOps
• PDH, SDH, Sonet, WDM
• Umbrella Monitoring
• Integration with Ciena, Huawei, Nokia, Infinera
• REST, WebService, CORBA APIs
• Fault Management

Integration Info

ProductsTelco Cloud Service Assurance (SMARTS)

Last Update01/01/2025

Paid

Last Mile GPON DSL Problem Analysis with Smarts CodeBook

Purpose

Smarts is used to analyze and identify root causes of network problems in DSL and GPON (PON) last-mile access networks, where traditional monitoring methods are ineffective due to passive infrastructure and complex cabling structures.

Problem Overview

Last-mile networks consist of massive numbers of cables, splices, and distribution frames.
In theory, the topology forms a clean tree structure — but in reality, it’s entangled, with branches that reconnect or even service direction is sometimes reversed.
Challenges:
Difficult to locate the exact faulty cable segment.
Vendor tools lack correlation capabilities.
Passive optical cables cannot be directly monitored.
A single fault may impact users dispersed throughout the network.

Smarts Solution Principles

Since the passive network offers no direct monitoring, analytics rely on CPE (Customer Premises Equipment) data such as availability and performance.
Root cause analysis must cope with topology complexity, which makes rule-based or suppression-type correlation engines useless.
Smarts’ CodeBook correlation model is suitable because it defines all potential problems and their relationships (symptoms and causes) across topology objects.

Analytical Model in Smarts

Defines relationships between:
Client Circuits, Ports, Connection Points, Cable Segments, and Cables.
Layers and dependencies modeled as N:M and N:1 relationships.
Differentiates between:
Monitored objects (e.g., ports, client circuits).
Unmonitored objects (e.g., passive cables, splitters, distribution frames).
Uses inheritance and layered-over relationships to propagate fault states through the topology.

Problem Definition Logic (CodeBook)

Each analytical object has defined relationships and propagation rules.
“Down” conditions are evaluated through correlated symptoms (e.g., circuits reported as unavailable).
Competing “down problems” are compared by their explanatory strength — the one that best explains the observed symptoms is nominated as the root cause.

Examples and Correlation Scenarios

Multiple client circuits report service unavailability.
Faults in several cables (Cable 1, Cable 2, Cable 3) are candidates.
The Smarts correlation model determines which cable’s fault best explains all affected circuits, designating it as the winning root cause.
Complex test cases show that Smarts successfully correlates scattered service alarms into one accurate cable-level root cause.

Outcome

Smarts’ CodeBook-based correlation allows automatic fault localization in complex last-mile environments without direct cable monitoring.
It improves accuracy and efficiency of identifying faulty cable segments in DSL and PON networks — a task unachievable by vendor tools alone.

Paid

Smarts Monitoring and Fault Analysis for Optical and IP Networks

Purpose

Smarts enables integrated monitoring and root cause analysis across IP and optical transport networks, emphasizing automation, cross-domain correlation, and business impact visibility.

Key Concepts

1. Automated Fault Analysis and Root Cause Identification

Smarts provides automated, model-driven analysis to pinpoint service-affecting problems in real time.
Reduces Mean Time to Identify (MTTI) and Mean Time to Resolution (MTTR) by up to 67%.
Allows prioritization based on business impact.

2. Cross-Domain Correlation

Links events across optical, IP, and application layers.
Correlates incidents between WDM, SDH, PDH, MPLS, L2/L3, and application services.
Supports multi-vendor topologies (Huawei, Nokia/ALU, Transmode, Infinera, Ciena, Cisco).

3. Centralized Service Assurance

Single management console integrates IP, Optical, and Service Assurance Managers.
Includes modules for Performance, SLA, and Event Management.
Supports open integration via SNMP, Syslog, XML, WebService, REST, Corba, etc.

Optical Transport Manager (OTM)

Models physical and logical topology (network elements, ports, links, client circuits).
Performs optical root cause analysis across layers (WDM/OTN/SDH/PDH).
Enables cross-domain correlation between optical and IP faults.

Architecture Overview

Service Assurance Manager aggregates data and provides a unified view.
OTM-NG handles optical topology and correlation.
IP Manager and OTM-XD provide IP-to-Optical cross-domain modeling.
Wingu delivered several adapters to diffrent Vendor technologies:
ALU1350/Nokia NFM-T
Huwei U2000
Transmode/Infinera TNMP
Ciena MCP
Cisco EPNM

Features

Fault Management and Root Cause Analysis for multivendor Optical and IP networks

• Root Cause Analysis
• Cross-Domain
• Smarts
• Optical Networks
• Dx NetOps
• PDH, SDH, Sonet, WDM
• Umbrella Monitoring
• Integration with Ciena, Huawei, Nokia, Infinera
• REST, WebService, CORBA APIs
• Fault Management

Integration Info

ProductsTelco Cloud Service Assurance (SMARTS)

Last Update01/01/2025

Paid

Last Mile GPON DSL Problem Analysis with Smarts CodeBook

Purpose

Problem Overview

Last-mile networks consist of massive numbers of cables, splices, and distribution frames.
In theory, the topology forms a clean tree structure — but in reality, it’s entangled, with branches that reconnect or even service direction is sometimes reversed.
Challenges:
Difficult to locate the exact faulty cable segment.
Vendor tools lack correlation capabilities.
Passive optical cables cannot be directly monitored.
A single fault may impact users dispersed throughout the network.

Smarts Solution Principles

Since the passive network offers no direct monitoring, analytics rely on CPE (Customer Premises Equipment) data such as availability and performance.
Root cause analysis must cope with topology complexity, which makes rule-based or suppression-type correlation engines useless.
Smarts’ CodeBook correlation model is suitable because it defines all potential problems and their relationships (symptoms and causes) across topology objects.

Analytical Model in Smarts

Defines relationships between:
Client Circuits, Ports, Connection Points, Cable Segments, and Cables.
Layers and dependencies modeled as N:M and N:1 relationships.
Differentiates between:
Monitored objects (e.g., ports, client circuits).
Unmonitored objects (e.g., passive cables, splitters, distribution frames).
Uses inheritance and layered-over relationships to propagate fault states through the topology.

Problem Definition Logic (CodeBook)

Each analytical object has defined relationships and propagation rules.
“Down” conditions are evaluated through correlated symptoms (e.g., circuits reported as unavailable).
Competing “down problems” are compared by their explanatory strength — the one that best explains the observed symptoms is nominated as the root cause.

Examples and Correlation Scenarios

Multiple client circuits report service unavailability.
Faults in several cables (Cable 1, Cable 2, Cable 3) are candidates.
The Smarts correlation model determines which cable’s fault best explains all affected circuits, designating it as the winning root cause.
Complex test cases show that Smarts successfully correlates scattered service alarms into one accurate cable-level root cause.

Outcome

Smarts’ CodeBook-based correlation allows automatic fault localization in complex last-mile environments without direct cable monitoring.
It improves accuracy and efficiency of identifying faulty cable segments in DSL and PON networks — a task unachievable by vendor tools alone.

Paid

DX NetOps Smarts Upgrade Services

Smarts Upgrade

The project covers upgrading Smarts installations from version 9.x/10.x to the latest supported DX NetOps Smarts Broadcom release, while preserving the current architecture, integrations, and custom extensions where possible.

Technical Scope

The new environment will include Smarts domains: SAM, IP, ESM, Adapter Platform (OI), Syslog Adapter, Trap Adapter and Notification Adapter, and other Smarts domains if they are part of existing installation.

All components will run on virtual machines with RHEL 9.x or an equivalent OS supported by DX NetOps Smarts.

Key Workstreams

1. Existing Environment Analysis

Full audit of all four existing deployments.
Verification of dependencies, deprecated modules, and compatibility issues.
Inventory of all customizations (certifications, ASL/Perl scripts, automations).
Review of existing integrations: LDAP/Active Directory, Service Desk/Trouble Ticketing, CMDB, Notification Services, Performance Monitoring.
VM sizing verification and resource impact assessment.
Review of current discovery, SNMP Trap, and Syslog processing logic.
Integrations with WiFi, SDN, SD-WAM networks

2. Upgrade Plan

Target architecture design for the upgraded solution.
Definition of migration scope, including exclusions for unsupported features.
OS/VM prerequisites: versions, patches, libraries, sizing.
Communication Matrix defining required connectivity with managed devices and integrations.
Detailed installation and configuration procedures:
software installation, domain setup, custom certification migration, SNMP/Syslog configuration, adapter configuration, discovery execution.

3. Installation Verification Test (IVT) Plan

A complete checklist for validating the migrated system, covering:

installation accuracy, user access, discovery, monitoring, customizations, device certifications, trap/syslog processing, and integrations (Activ Directory, CMDB, TT, Notification forwarding).

4. Execution of the Upgrade

Performed site-by-site, starting with test/pre-production and then production sites:

Includes:

Installation and configuration of all Smarts in test/pre-production environment.
Adjustments to the Upgarde Plan if required based on the results of the pre-production upgarde.
Installation and configuration of all Smarts production environments.
Migration of all custom components and integrations.
Running IVT after installation in each production environment.
Validation of discovery, trap/syslog handling, and notification flows.

5. Documentation

Upgrade Plan.
Installation Verification Test Plan.
Complete As-Built documentation of the upgraded installations.

6. Knowledge Transfer

Workshops covering: system architecture, software installation, domain configuration, trap/syslog processing, discovery, customizations, integrations, and daily operational administration.

7. Project Tasks

Wingu will deliver:

Kickoff, requirements gathering, HLD and LLD with Communication Matrix.
Installation of SAM, IP, ESM, CONSOLE, NPM, and other Smarts Domains
Configuration of Global SAM, Aggregation SAM, IP Manager, ESM, Adapter Platform, Notification, Trap, and Syslog Adapters.
Migration of custom scripts, certifications, ASL automations, integrations (TT, CMDB, Active Direcotry).
Discovery configuration (seed files, SNMP credentials, polling/threshold groups).
Validation of services, discovery, trap/syslog, notification forwarding, and external integrations.
Final documentation and knowledge transfer.

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Smarts Monitoring and Fault Analysis for Optical and IP Networks

Features

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Smarts Monitoring and Fault Analysis for Optical and IP Networks

Features

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