In many environments, network monitoring and service management operate in separate silos. As a result, alarms generated in Broadcom DX NetOps often require manual intervention to create, update, and close service tickets in Ivanti Service Management, leading to delays and operational inefficiencies.

Simac bridges this gap by delivering a fully automated, bidirectional alarmtoticket lifecycle integration, seamlessly connecting DX NetOps with Ivanti Service.

Modern data centers increasingly rely on specialized infrastructure platforms such as NetApp ONTAP storage and HPE SimpliVity hyperconverged systems. While Broadcom DX NetOps provides strong SNMP-based monitoring capabilities, deep platform-specific performance counters, health metrics, and alarm details are not always fully accessible through standard certification or generic polling.

Simac has developed an advanced infrastructure integration framework that extends DX NetOps using secure, API-driven integrations, enabling full performance visibility and alarm synchronization for critical infrastructure platforms.