Retail group modernizes endpoint protection with Symantec
Migrating legacy SEP to Symantec Endpoint Security
KBE assessed a legacy Symantec Endpoint Protection 14.3 environment for an Italian retail group, then planned and supported its migration to Symantec Endpoint Security: upgrade design, pilot on Windows 11 PCs, rollback test, deployment support, policy tuning and training
Large Italian retail organization operating supermarkets and stores, with a distributed IT estate of Windows clients and servers managed through a central console.
VerticalRetail
ServiceTechnical Services; Project Management; Implementation; Software Sales; Cybersecurity and IT Solutions Sales; Best Practice Implementation; Roadmap and Strategy; Upgrade / Migration Services; Architecture & Design; Training & Education
RegionsEMEA
Challenges
- Outdated SEP 14.3
- under 50% of agents up to date
- Unsupported operating systems
- Single manager with a local SQL Express database
- Cloud tenant hosted in the US, to be moved to the EU
Relevant Facts & Figures
- 3 work packages: assessment, upgrade, test and acceptance
- Pilot on 50 Windows 11 PCs, with rollback test
- 113-page assessment and migration plan delivered
- Agents auto-upgraded to Symantec release 16
Results
- About 200 clients and servers migrated at project close
- Auto-upgrade groups keep clients and servers up to date
- Separate client and server upgrade groups and policies
- Admin team trained on the job, incl. Linux guidance
- No open issues at close
KBE consulting services for Symantec Endpoint Security: infrastructure assessment, migration planning, deployment support, policy tuning and on-the-job training.
Consulting Service Promotion