Why Expert Advantage Service Providers?

ICT Insights is a powerful yet straightforward analytics solution that offers historical, monitoring, and trend data on automated processes within organizations. Its lightweight connectors enable rapid data collection, making information quickly accessible through built-in dashboards. This allows users to perform detailed analyses of every automation artifact execution.

In addition to its pre-configured views and dashboards, ICT Insights empowers users to create custom service and business process views, supporting multiple levels of aggregation—service, business process, subprocess, and task levels.

Moreover, ICT Insights includes comprehensive automation audit data, covering artifact creation and maintenance, as well as login, logoff, and access attempts, providing a complete view of automation performance and security.