SAFe and Rally Transformation – Global Financial Services
ICON provided a cohort of Team, ART, and Transformation coaches to develop a consistent, stable strategy to delivery approach in one of their largest portfolios that spanned the globe. We generated positive outcomes in-person and continued to thrive through COVID. We helped them quickly adapt and rapidly deliver value by leveraging SAFe and Rally.
Services provider to merchants and financial institutions in verticals such as retail, restaurant, government, e-commerce, supermarket, drug store, B2B and B2C services, & banks
- Lack of organizational alignment: no common delivery model;Lack of Transparency: no unified prioritized backlogs;Change fatigue: past transformation efforts with no traction;Lack of expertise: many were new to SAFe and Rally;Lack of standard tooling: difficult to see overall progress
- Global financial services with approximately 9,000 employees;Payment & technology services to merchants & financial inst.;Over $4B revenue and processes over 20 billion transactions;SAFe & Rally enabled 30 ARTs and thousands of users;SAFe improved employee NPS, customer and market growth
Results
- Launched and stabilized 12 new ARTs for effective delivery;Aligned the global strategy to execution delivery model;Standardized use of Rally across the global organization;Formed an Enterprise ART to lead the SAFe transformation;Established a hub & spoke LACE model to sustain the change
Please contact us to learn more about our capabilities, past successes, and future possibilities with our SAFe and Rally Transformation Services. We are positioned to help you get started today!
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