Infrastructure update saves $1M in renewal fees
Update Client infrastructure to operate at peak efficiency
By choosing DX Spectrum, the client saved $1 million in renewal fees from their outdated solution. The implementation, managed by HCLTech's former CA services and consulting team, involved a swift and efficient two-phase deployment. This upgrade modernized their monitoring platform ensuring reliable electricity for over 15 million people.
one of the largest subsidiaries of a public utilities holding company and has two separate operations groups: a global services operations center (GSOC) and a telecom control center (TCC).
VerticalUtilities
ServiceWorkshops; Agile Transformations; Upgrades; Lean Portfolio Management; Value Realization Roadmap; Implementation; Development; Best Practice Implementation; Design Thinking Workshops; Agile Implementation
RegionsNAM
Challenges
- Inefficiencies in customer-facing processes;limited experience working in an Agile fashion;Expanding adoption
Relevant Facts & Figures