Assisted Clarity Upgrade for a Government Organization
Due to the restrictions being a Government organization, the customer sought help from Albatroz for a remote assisted upgrade of Clarity PPM. Product version upgrade of all the environments were done using online screen-share options and was completed within six weeks. Detailed runbook and other documentation were also provided to the Customer.
A national Fund Board from South-East Asia manages the mandatory social security savings scheme, offering retirement, healthcare, and housing benefits for citizens and permanent residents
- Coordinating between the different customer teams;Very detailed documentation needs being an assisted upgrade





