Revamping Clarity in a large public sector company in Brazil
Transitioning to New UX and implementing new fuctionalities
Upgrade from old versions to most recent version. New UX configured. Users were trained. New functionalities such as Roadmaps and Hierarchies were introduced. Strategic Action Plan implemented. Publice sector company in Brazil. Overall revenue USD 400.000.000,00.
A strategic partner of the Federal Government in maintaining and expanding digitalization initiatives, process automation and digital transformation of public services.
VerticalGovernment
ServiceProgram Management; Project Management; Digital Product Management; Clarity Modern UX Transition Navigator; Advisory Services; Education; Roadmap and Strategy; Configuration; Adoption; Portfolio Management
RegionsLATAM
Challenges
- on premises installation not updated
- many processes were not used anymore
- users were complaining about complexity and performance
Relevant Facts & Figures
- Complete reinstallation was executed
- Selected data migrated from old installation to the new one
- new hardware was used
Results
- Ease of use
- better performance
- user satisfaction
- better business visibility
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