- Subscription
ICT Insights
ICT Insights is a powerful yet straightforward analytics solution that offers historical, monitoring, and trend data on automated processes within organizations. Its lightweight connectors enable rapid data collection, making information quickly accessible through built-in dashboards. This allows users to perform detailed analyses of every automation artifact execution.
In addition to its pre-configured views and dashboards, ICT Insights empowers users to create custom service and business process views, supporting multiple levels of aggregation—service, business process, subprocess, and task levels.
Moreover, ICT Insights includes comprehensive automation audit data, covering artifact creation and maintenance, as well as login, logoff, and access attempts, providing a complete view of automation performance and security.
Features
A new and powerful way of understanding your automation world!
- • multi-instance and multi-tenant
- • historical, monitoring and trends views
- • workflows hierarchy
- • built-in and user dashboards
- • audit views
- • Agent activities and status views
- • User activities and status views
- • comprehensive drill-down
- • custom service and business process views
- • historical data ingestion
Specifications
Multi-instance and Multi-tenant: Support for multiple instances and automation tenants.
History Views: Long-term processing views and analyses, evaluating trends and behaviors of workflows, tasks, and schedules.
Monitor Views: Consolidated processing views in shorter windows, with transient statuses, aiming for trend analysis and quicker responses in case of deviations.
Executions Trends: Views for trend analysis, such as processing load on Agents, processing volume per hour or quarter-hour, trends of failures and delays, etc.
Workflow Hierarchy: Allows navigation through the processing hierarchy, with individualized views for workflows, subworkflows, and processes.
Built-in Dashboards: Dozens of dashboards, views, and panels with detailed data ready for use.
User Dashboards: Configure and use your own dashboards using Grafana, Tableau, Power BI, etc., through custom menus.
Service and Business Process Views: Allows customers upload your Service and BP aggregation point of view
Supported Solutions: Automic, ESP dSeries