Infrastructure update saves $1M in renewal fees
Update Client infrastructure to operate at peak efficiency
By choosing DX Spectrum, the client saved $1 million in renewal fees from their outdated solution. The implementation, managed by HCLTech's former CA services and consulting team, involved a swift and efficient two-phase deployment. This upgrade modernized their monitoring platform ensuring reliable electricity for over 15 million people.
one of the largest subsidiaries of a public utilities holding company and has two separate operations groups: a global services operations center (GSOC) and a telecom control center (TCC).
業種Utilities
サービスWorkshops; Agile Transformations; Upgrades; Lean Portfolio Management; Value Realization Roadmap; Implementation; Development; Best Practice Implementation; Design Thinking Workshops; Agile Implementation
地域NAM
課題
- Inefficiencies in customer-facing processes
- limited experience working in an Agile fashion
- Expanding adoption
関連する事実と数値
- finished under budget
- 15Million users
- Save $1M
- Monitoring 7500 additional Devices
成果
- simplified monitoring platform
- operate at a peak level
- finished under budget
- Save $1M
